{"id":297,"date":"2025-08-21T18:51:38","date_gmt":"2025-08-21T18:51:38","guid":{"rendered":"http:\/\/wroclaw-hotel.local\/regulamin\/"},"modified":"2026-06-24T14:54:36","modified_gmt":"2026-06-24T14:54:36","slug":"regulamin","status":"publish","type":"page","link":"https:\/\/entrehotel.pl\/en\/regulamin\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n
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Terms and Conditions<\/h1>\n<\/div>\n\n\n\n
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1. Scope of the Terms and Conditions<\/h3>\n\n\n\n
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  1. The lessor of the rooms is hereinafter referred to as the “Hotel,” while the tenant of the room is referred to as the “Guest.”<\/span><\/li>\n\n\n\n
  2. The Terms and Conditions define the scope of services, liability, and rules of stay at the Hotel and constitute an integral part of the agreement, which is concluded by signing the registration card as well as by making a reservation and\/or paying a deposit or the full amount for the stay at the Hotel. By performing these actions, the Guest confirms that they have read and accepted the Terms and Conditions. <\/span><\/li>\n\n\n\n
  3. These Terms and Conditions apply to all persons staying on the premises of Entre Hotel.<\/span><\/li>\n\n\n\n
  4. The Terms and Conditions are available for review at the Hotel reception and on the Hotel\u2019s website at:<\/span><\/li>\n\n\n\n
  5. The Guest\u2019s point of contact at the Hotel is the Reception, ext. 555<\/span><\/li>\n<\/ol>\n\n\n\n

    2. Check-in and check-out times<\/h3>\n\n\n\n
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    1. Rooms at the Hotel are rented on a daily basis. <\/span><\/li>\n\n\n\n
    2. The hotel day starts at 3:00 PM and ends at 11:00 AM the following day. <\/span><\/li>\n\n\n\n
    3. The Guest should request an extension of their stay at the reception no later than 8:00 AM on the day of departure. The Hotel may refuse the request if all rooms are occupied or if the Guest has not complied with the Terms and Conditions. <\/span><\/li>\n\n\n\n
    4. The Hotel reserves the right to refuse a Guest\u2019s request to extend their stay if full payment for the current stay has not been made in advance, or in case of inappropriate behavior towards other Guests or the Hotel staff. <\/span><\/li>\n<\/ol>\n\n\n\n

      3. Reservation<\/h3>\n\n\n\n
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      1. Reservations can be made through online travel agencies, travel agencies, directly via the hotel\u2019s website, by phone, or by email.<\/span><\/li>\n\n\n\n
      2. After making a direct reservation, the Guest receives a preliminary reservation agreement by email, which includes the reservation conditions and payment information for the booking. <\/span><\/li>\n\n\n\n
      3. If the reservation is not guaranteed in accordance with the information provided in the preliminary reservation, the agreement is considered not concluded, and the Hotel reserves the right to cancel the reservation.<\/span><\/li>\n\n\n\n
      4. After a guaranteed reservation is made, the Hotel reserves the right to pre-authorize the payment card or charge it for the amount of the entire stay or the first night, depending on the reservation conditions specified in the agreement.<\/span><\/li>\n<\/ol>\n\n\n\n

        4. Reservation Cancellation<\/h3>\n\n\n\n

        Free cancellation of a direct reservation: <\/p>\n\n\n\n

        The guest may cancel free of charge at any time specified in the reservation, and the cancellation must be made in writing or by email to be valid.<\/p>\n\n\n\n

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        1. Email correspondence from the Guest will be treated as a booking order and will be subject to the applicable reservation cancellation policies.<\/span><\/li>\n\n\n\n
        2. In the event that the Guest leaves the Hotel earlier than the date specified in the non-refundable guaranteed reservation agreement, the difference in the cost of the stay will not be refunded.<\/span><\/li>\n\n\n\n
        3. W przypadku nieprzybycia Go\u015bcia do Hotelu w uzgodnionym terminie, rezerwacja jest wa\u017cna do godziny 11:00 nast\u0119pnej doby. Przekroczenie tej godziny jest r\u00f3wnoznaczne z odst\u0105pieniem od umowy przez Hotel z prawem zachowania p\u0142atno\u015bci zgodnych z warunkami anulacji rezerwacji zamieszczonych w umowie:<\/span>\n